Losing a loved one is an emotionally challenging experience. During this difficult time, planning a funeral service can seem overwhelming. Unless the departed has pre-planned their funeral and discussed end-of-life wishes with their loved ones, the funeral arrangement process can be shrouded by various uncertainties.
Without proper guidance, many family members often find themselves overwhelmed by the list of things to do – from determining a suitable funeral package to deciding the venue for the memorial. If you find yourself in a similar situation, fret not. Let us outline the steps you should take to ensure you provide your departing loved one with a dignified and heartfelt send-off.
Step 1: Obtain the death certificate
When tragedy strikes, it is natural for you to require time to process the passing of your loved one, especially if the death is sudden. Unfortunately, all deaths in Singapore must be registered within 24 hours, with a Certificate of Cause of Death (CCOD) required during registration. Therefore, you must take immediate action upon receiving news of their passing.
Should the death happen at home, you must contact a general practitioner (GP) to determine whether the cause of death is natural and issue the CCOD. However, an attending doctor will assist in examining the body and ascertaining the cause of death if the death occurs at a hospital.
If the cause of death cannot be identified or is deemed unnatural, the doctor will refer the matter to the police. The body will then be transported to the Mortuary@HSA for a review. You or a next-of-kin will be notified if an autopsy is required. The staff will also update you on when you can collect the body of your loved one.
Step 2: Register the death
Once the doctor has determined the cause of death, they will certify the passing online. You may be required to produce the departed’s identification document (e.g. NRIC or passport) to facilitate the death certification. Subsequently, you will receive the eDC (electronic death certificate) via the My Legacy portal, allowing you to proceed with the funeral arrangement.
Step 3: Contact a funeral director
Arranging a funeral service after the passing of a loved one is understandably challenging. With emotions running high and numerous things to follow up on, it is easy to feel overwhelmed and frustrated by the entire process. That is where a funeral director can step in to assist you with the wake, alleviating your workload.
A funeral director can guide you through the entire arrangements without overwhelming you. The logistics for the wake can also be overseen by them, including the preparations for the funeral, arranging the prayers, obtaining the necessary approvals and permits, and more. As a result, you can focus on grieving and healing during this trying time.
Step 4: Contact relatives and friends
Friends and relatives of the departed will want to be informed of their passing so that they can pay their respects and make necessary arrangements to attend the funeral. Once the details of the wake are ironed out, contact the guests as soon as possible to give them ample time to make themselves available for the memorial. Some helpful pieces of information to share include the dates and venue of the funeral and the appropriate dress code.
Step 5: Decide between a burial or cremation service
Beyond arranging the wake, you may have to decide on a suitable send-off for your loved one. Does the departed prefer to be buried or cremated? Often, this decision comes down to cultural traditions, personal preferences, or religious beliefs.
Your funeral director can help book a date and time slot for the cremation if you opt for a cremation service. After the cremation, you can decide to scatter the ashes of your loved one at sea if that is their last wish. If not, you can store their ashes at the Mandai crematorium or a private columbarium operated by a temple.
Alternatively, you can contact Choa Chu Kang Cemetery to arrange a land burial if your loved one prefers a burial service. You must bring along several documents for verification before the burial, including:
Death certificate (original copy)
Permit to bury (original copy)
Identification papers of next-of-kin and applicant
Letter of authorisation (only applicable if the applicant is not a next-of-kin)
We hope what we shared can help you navigate the essential aspects of funeral planning with respect and care. Should the funeral arrangements become overwhelming, do not hesitate to seek assistance from our funeral directors. We can lend a helping hand and aid you in finding solace during this trying time. Contact us if you require help arranging a dignified send-off for your loved one.
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